At l89 92 Responsible Gaming — Stay safe, have fun

At l89 92, we believe gaming should be a source of entertainment — not an escape from life's problems, and certainly not a way to add financial stress. Responsible gaming means enjoying yourself consciously, within set limits, and always putting your physical and mental well-being first.

Online gaming is growing rapidly in Bangladesh. Along with that growth, some users may not realize when they're crossing the line. That's why l89 92 is committed to raising awareness, providing the right tools, and delivering timely support to every user.

Our responsible gaming policy isn't just a formal document — it's the foundation of our platform. Every feature, every rule has been built with your long-term well-being in mind. Because we know that a happy, healthy player is the best kind of player.

People often don't realize their gaming habits are becoming a problem. If any of the signs below apply to you or someone you know, it's time to take notice.

• Placing bet after bet to recover lost money is known as "chasing losses" — a pattern worth recognizing.
• You are hiding your gaming from family or friends, or lying about it.
• You feel restless, irritable, or empty when you're not gaming — and the urge keeps growing.
• You are prioritizing gaming over work, studies, or family responsibilities.
• You are spending money meant for bills or savings on gaming.
• You've tried to stop but keep failing.
• Your sleep, eating habits, or health are being affected by gaming.
• You're gaming to escape stress, sadness, or loneliness.

L89 92 offers several effective tools to help you stay in control of your gaming. These tools are entirely in your hands — you can activate any of them yourself, at any time.

Self-Exclusion is the most powerful responsible gaming tool available. Once activated, you will be completely locked out of your account for the chosen period, and no promotional communications will be sent to you.

1. Log in to your l89 92 account.
2. Click the profile icon in the top right corner to open "Settings".
3. Go to the "Responsible Gaming" tab.
4. Select the "Self-Exclusion" option.
5. Choose your exclusion period: 1 week / 1 month / 6 months / 1 year / Permanent.
6. State your reason (optional) and click the "Confirm" button.
7. You will receive a confirmation email — the exclusion takes effect immediately.

With permanent self-exclusion, your account will be closed for good. If you have a remaining balance, our support team will assist you with the withdrawal process.

L89 92 is strictly for users aged 18 and above. Keeping minors away from gaming is both our ethical and legal responsibility. Age verification is mandatory at registration, and KYC documents may be requested in cases of doubt.

Advice for Parents:

• Use parental control software on your device.
• Keep parental filters active on your browser.
• Have an open conversation with your child about online gaming.
• Keep your account password and login details secure.
• If you have any doubts, contact our support team right away.

Responsible gaming doesn't mean giving up gaming — it means enjoying it the right way. Follow these simple habits to keep gaming fun.

• Set a Budget in Advance: Decide on a maximum spend per session before you start, and stick to it.
• Respect Your Time Limits: Decide how long you'll play each day before you start — setting an alarm can help.
• Accept the loss: Winning and losing are both part of gaming. Don't chase losses trying to win back money you've spent.
• Don't Play Under Stress: Avoid gaming when you're angry, sad, or feeling lonely — your judgment is compromised in those moments.
• Take Regular Breaks: Take at least a 10-minute break every hour — get up, walk around, drink some water.
• Let Your Family Know: Be open with your family about how much time and money you spend on gaming.
• See Wins as a Bonus, Not an Expectation: It's wise not to expect gaming to be a source of income.
• Keep other hobbies: Pursue other entertainment and hobbies outside of gaming — keep balance in your life.